Customer Service Skills for Techies

Customer Service Skills for Techies Online Course in Tanzania

 

2KO Africa is a professional training company, delivering cutting edge programs in the IT space and in selected business applications. Our training is offered online, live online and also by instructor led classes. 2KO Africa's business courses are available world-wide, many of them leading to European Certification. from the comfort of home or work.

 

Overview
As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effective communication and also takes a look at the most common issues reported to the Service Desk. This series is indented for those with a passion for good customer service; those who want to improve their communication skills, as well as those who are looking at a career in a service desk environment.
 

 

Details about this course
10 hours 29 minutes
of learning
Includes video, presentations, workbooks, quizzes, flashcards & games
Receive a Certificate of Excellence on successful completion
Presented by highly qualified, industry leading experts
12 Months access (Unless indicated otherwise)